Uber Eats

Uber Eats

An Uber Eats cyclist in Amsterdam

An Uber Eats messenger in Panama City

Uber Eats delivery at a Subway restaurant

Notice on a phone box in Islington promoting a strike involving Uber Eats

Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. The service allows users to browse and order from local restaurants using the Uber Eats app or website. Once an order is placed, it is delivered by couriers using cars, scooters, bikes, or on foot.

History

Uber Eats was first introduced in Los Angeles, California, in August 2014 under the name "UberFRESH". The service was rebranded as Uber Eats in 2015 and expanded to other cities in the United States and internationally. By 2016, Uber Eats had launched in cities such as Toronto, Canada, and London, United Kingdom.

Operations

Uber Eats operates in hundreds of cities worldwide, offering a wide range of cuisines from local restaurants. The platform uses a dynamic pricing model, which can result in higher delivery fees during peak times. Users can track their orders in real-time and communicate with delivery partners through the app.

Business Model

Uber Eats charges restaurants a commission fee for using the platform, which can range from 15% to 30% of the order value. Customers also pay a delivery fee, which varies based on location and demand. The company has introduced subscription services like "Eats Pass" to offer free delivery and discounts on orders.

Controversies

Uber Eats has faced criticism over its commission fees, which some restaurant owners claim are too high. The company has also been involved in legal disputes regarding the employment status of its delivery partners, who are classified as independent contractors rather than employees.

Impact

Uber Eats has significantly impacted the food delivery industry, contributing to the growth of the "gig economy" and changing consumer habits. The platform has also influenced restaurant operations, with many establishments adapting their menus and services to cater to delivery customers.

Related pages

• Uber
• Food delivery
• Gig economy
• Online food ordering

References

• "Uber Eats: A Brief History." TechCrunch. Retrieved from [1]
• "The Impact of Uber Eats on the Restaurant Industry." Forbes. Retrieved from [2]

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  Uber Eats cyclist in Amsterdam

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  Uber Eats messenger in Panama City

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  Uber Eats at Subway Restaurant

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  Notice on Islington phone box - Join the Deliveroo & Uber Eats strike