Case management

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Case Management

Case management (pronounced: /keɪs mænɪdʒmənt/) is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote patient safety, quality of care, and cost-effective outcomes.

Etymology

The term "case management" originates from the social and health services fields, where it was used to describe the coordination of services for individuals and families in need. The term "case" refers to an individual or family unit, while "management" refers to the coordination and organization of services.

Related Terms

  • Assessment: The process of evaluating a patient's health and social needs.
  • Care coordination: The organization of health and social services to ensure that a patient's needs are met in a timely and efficient manner.
  • Patient safety: The prevention of errors and adverse effects to patients associated with health care.
  • Quality of care: The degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.
  • Cost-effective outcomes: Health outcomes that are achieved at a reasonable cost, often used in the context of comparing different treatment options.

See Also

External links

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