108 (emergency telephone number)
Emergency telephone number in India
108 is an emergency telephone number in India that provides access to emergency services such as ambulance, fire, and police. It is a toll-free number that can be dialed from any mobile phone or landline without any charge.
History
The 108 emergency service was launched in India in 2005 by the Government of Andhra Pradesh in collaboration with the Emergency Management and Research Institute (EMRI). The service was initially started in the state of Andhra Pradesh and later expanded to other states across India.
Operation
The 108 service is operated by EMRI, which is a non-profit organization. The service is available 24/7 and is designed to provide integrated emergency services. When a call is made to 108, the caller is connected to a trained emergency response officer who coordinates with the nearest available emergency service provider.
Services Provided
The 108 emergency service provides the following services:
- Ambulance Services: Rapid response ambulances equipped with medical equipment and trained personnel.
- Fire Services: Coordination with local fire departments to respond to fire emergencies.
- Police Services: Assistance in contacting the police for law enforcement emergencies.
Coverage
The 108 service is available in several states across India, including Andhra Pradesh, Gujarat, Uttarakhand, Goa, Tamil Nadu, and others. The service aims to cover both urban and rural areas to ensure that emergency assistance is accessible to all.
Technology
The 108 service utilizes advanced technology to manage and dispatch emergency services. This includes GPS tracking of ambulances, computer-aided dispatch systems, and geographic information systems (GIS) to ensure efficient and timely response to emergencies.
Impact
Since its inception, the 108 emergency service has had a significant impact on emergency response in India. It has improved the accessibility and efficiency of emergency services, saving numerous lives and providing critical support during emergencies.
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Contributors: Prab R. Tumpati, MD