Kids Help Phone

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Kids Help Phone

Kids Help Phone (pronounced: kids help fōn) is a Canadian charitable organization that provides online and telephone counselling and volunteer-led, text-based support in English and French to youth across Canada.

Etymology

The term "Kids Help Phone" is a combination of the words "kids", "help", and "phone". "Kids" is a common term for children, "help" refers to the act of assisting or aiding, and "phone" refers to the telecommunication device used to transmit and receive sound.

History

Kids Help Phone was established in 1989 as a toll-free, 24-hour, bilingual and anonymous phone counselling, web counselling and referral service for children and youth in Canada. The decision to create this service came in response to child abuse cases, with the goal of providing a safe avenue for kids to voice their concerns and seek help.

Services

Kids Help Phone provides various services including:

  • Phone Counselling: Kids Help Phone offers professional counselling services over the phone. This service is available 24/7 and is completely anonymous to ensure the safety and privacy of the children and youth who use it.
  • Live Chat Counselling: This service allows kids and youth to connect with a professional counsellor through a secure online chat. It is available at certain times of the day.
  • Information and Referral Services: Kids Help Phone provides information on a variety of topics relevant to kids and youth, and can refer callers to local services in their community.
  • Crisis Text Line: Kids Help Phone, in partnership with Crisis Text Line, provides a text-based service where kids and youth can text with a trained, volunteer Crisis Responder for support in any type of crisis.

Related Terms

  • Counselling: A professional activity that involves the development of a therapeutic relationship to assist individuals in understanding and resolving their problems.
  • Child Abuse: Physical, sexual, or emotional mistreatment or neglect of a child or children.
  • Crisis Intervention: An immediate and short-term psychological care aimed at assisting individuals in a crisis situation to restore equilibrium to their biopsychosocial functioning and to minimize the potential for psychological trauma.
  • Mental Health: A state of well-being in which an individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and is able to make a contribution to his or her community.

External links

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