Gategroup

Swiss airline catering company

Gategroup logo

Gategroup is a leading global provider of airline catering, retail-on-board, and hospitality products and services. Headquartered in Zürich, Switzerland, Gategroup operates in over 60 countries and serves more than 700 million passengers annually. The company is renowned for its innovative solutions in the airline industry, focusing on enhancing passenger experience and operational efficiency.

History

Gategroup was founded in 1992 as a subsidiary of Swissair, originally known as Gate Gourmet. Over the years, it expanded its operations through strategic acquisitions and partnerships, becoming a standalone entity in 2008. The company has since grown to become the largest independent provider of airline catering services worldwide.

In 2016, Gategroup was acquired by HNA Group, a Chinese conglomerate, which further expanded its global reach and capabilities. Despite changes in ownership, Gategroup has maintained its commitment to quality and innovation in the airline catering industry.

Operations

Gategroup's operations are divided into several key business units, each specializing in different aspects of airline services:

Gate Gourmet

Gate Gourmet is the core business unit of Gategroup, providing comprehensive catering services to airlines. It offers a wide range of meal options, from economy class meals to premium dining experiences, tailored to meet the diverse needs of airline passengers.

Gate Retail Onboard

This division focuses on retail services offered during flights, including duty-free shopping and onboard sales. Gate Retail Onboard works closely with airlines to develop customized retail strategies that enhance passenger satisfaction and generate additional revenue streams.

Gate Safe

Gate Safe security operations

Gate Safe provides security services for the aviation industry, ensuring compliance with international safety standards. The division offers a range of services, including passenger and baggage screening, catering security, and aircraft guarding.

Gate Aviation

Gate Aviation offers a variety of ground handling services, including passenger assistance, baggage handling, and aircraft cleaning. This division plays a crucial role in ensuring smooth airport operations and enhancing the overall travel experience for passengers.

Innovation and Sustainability

Gategroup is committed to innovation and sustainability in its operations. The company invests in research and development to create new products and services that meet the evolving needs of the airline industry. Gategroup also focuses on reducing its environmental impact by implementing sustainable practices, such as minimizing food waste and using eco-friendly packaging.

Passenger Experience

Passenger Experience Week 2018

Gategroup places a strong emphasis on enhancing the passenger experience. The company collaborates with airlines to design and deliver exceptional in-flight dining and retail experiences. By leveraging its expertise in culinary arts and customer service, Gategroup aims to make air travel more enjoyable and memorable for passengers.

Related pages

• Airline catering
• Swissair
• HNA Group