Emergency medical dispatcher

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Emergency medical dispatcher (pronunciation: e-mer-gen-cy me-di-cal dis-patch-er) is a professional who is trained to provide instructions to callers in need of immediate medical attention. They are a critical link in the chain of emergency medical services, ensuring that appropriate help is dispatched and guiding callers through life-saving procedures until help arrives.

Etymology

The term "emergency medical dispatcher" is derived from three words. "Emergency" comes from the Latin emergere meaning "to bring to light", "medical" is derived from the Latin medicus meaning "physician", and "dispatcher" comes from the French dis and patcher, meaning "to send off or away".

Roles and Responsibilities

An emergency medical dispatcher's primary role is to answer emergency calls and dispatch the appropriate EMS resources. They also provide pre-arrival instructions, including CPR, to callers. They must accurately assess the severity of a situation and prioritize dispatches based on this assessment.

Training and Certification

Emergency medical dispatchers undergo rigorous training and certification processes. They must complete a course accredited by the IAED, which includes training in emergency medical dispatching, EMS system operations, and legal aspects of emergency medical dispatching. They must also pass a certification exam.

Related Terms

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