Quality Assurance
Quality Assurance
Quality Assurance (pronounced: kwɒlɪti əˈʃʊərəns) is a systematic process of determining whether products or services meet or exceed customer expectations. The term is derived from the English words "quality" and "assurance", which together imply a guarantee of a certain standard or level of quality.
Quality Assurance involves a set of activities for ensuring quality in the processes by which products are developed. It's a proactive process and aims to prevent defects by focusing on the process used to make the product. It's the responsibility of the entire team and should be performed throughout the Software Development Life Cycle.
Related Terms
- Quality Control: This is the process of inspecting the final product to ensure it meets the specified quality standards. While Quality Assurance focuses on the process of production, Quality Control focuses on the physical attributes of the product.
- Quality Management: This is a broader term that encompasses all the policies, processes, and procedures that are used to ensure that a product or service meets the required quality standards.
- Software Testing: This is a process used to identify the correctness, completeness, and quality of developed computer software. It includes the process of running a system with the intention of finding defects.
- Process Improvement: This is a strategic approach that organizations use to optimize their underlying processes to achieve more efficient results.
See Also
References
External links
- Medical encyclopedia article on Quality Assurance
- Wikipedia's article - Quality Assurance
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